Terms of Use

Effective November 15, 2026. These terms are an agreement between you and Parker Hollingshead, an individual based in Utah, United States ("we") about the KeepNeat app for Mac. By installing or using KeepNeat, you agree to them.

Prelaunch: KeepNeat is in development and is not yet available to buy or download. The license, trial and purchase terms below describe the planned release; no orders are being accepted.

1. The license

• KeepNeat is licensed, not sold. We grant you a personal, non-exclusive, non-transferable license to install and use KeepNeat on Macs you own and personally use, under these terms.
• A license key can be active on up to 3 Macs at once. You can move it by choosing Settings › License › Deactivate This Mac on one Mac and entering the key on another.
• Keep your key to yourself. Don't share, resell or publish it. We may disable a key that's been shared publicly, used to get around the activation limit, or refunded.
• Don't copy, modify, reverse engineer or redistribute KeepNeat except as the law allows anyway. Don't remove its license checks or sell it as your own.

2. The free trial

• When you first open KeepNeat, every feature is free to use for 14 days.
• After the trial, scanning and information stay free. Actions that change your Mac (updating apps and command-line tools, moving items to the Trash or a cloud drive, quitting apps and processes, stopping startup items, removing downloads from cloud drives and changing battery settings) need a license key.

3. One year of updates

• Your key includes every KeepNeat version built within one year of your purchase date. Each version carries its build date, and that's the date we go by.
• Versions built after that year ask you to renew. Any version built within your year keeps working with your key, without time limit, as long as it runs on your Mac.
• Renewing is optional and means buying a new key at the price shown at the time.
• We don't promise any particular future feature, version or compatibility with future versions of macOS.

4. Purchases, taxes and refunds

• Lemon Squeezy is the merchant of record. You buy KeepNeat from Lemon Squeezy, under its buyer terms, and it handles payment, sales tax or VAT, receipts and license keys.
• If KeepNeat isn’t right for you, request a full refund within 30 days of purchase. Reply to your receipt email or write to support@keepneat.app with your order number or purchasing email. You do not need to complete troubleshooting first. Refunds are processed through Lemon Squeezy under its policies.
• A refund ends the paid license, and the key is disabled. KeepNeat detects the disabled status when it next successfully checks the license; this may not happen immediately while a Mac is offline.
• Nothing in these terms limits refund or other rights you have under the consumer law where you live.

5. Online checks

KeepNeat checks your key with Lemon Squeezy when you activate it, and about once a day after that. If it can't reach Lemon Squeezy, a previously validated key stays usable on covered versions; after 30 days without a check, Settings shows a reminder. What is sent is described in the Privacy Policy.

6. Using KeepNeat safely

• KeepNeat needs an Apple silicon Mac with macOS 14 Sonoma or later.
• You decide which updates, removals and changes to make. Keep backups of anything important, for example with Time Machine.
• Files removed through Move to Trash can be restored while they remain there, subject to available history and an unoccupied destination. Direct updates normally keep the previous app in the Trash; KeepNeat warns when that copy could not be kept. Actions that delete permanently, or updates handled by the App Store or an app’s own installer, say so before you start.
• Updates of other apps come from those apps' developers. We don't make or control them.

7. No warranty

To the extent the law allows, KeepNeat is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We don't promise that KeepNeat will be error-free or uninterrupted, or that it will find every update or issue. Some places don't allow these exclusions, so some of them may not apply to you.

8. Limitation of liability

To the extent the law allows, we aren't liable for any indirect, incidental, special or consequential loss, including loss of data, profits or business, arising from your use of KeepNeat or inability to use it. Our total liability for any claim about KeepNeat is limited to the amount you paid for it. These limits don't apply to liability that can't be limited by law, such as for death or personal injury caused by negligence, or for fraud.

9. Ending these terms

You can stop using KeepNeat at any time by deleting it. If you seriously break these terms, your license ends and you must stop using KeepNeat. Sections 4, 7, 8 and 10 continue after that.

10. Law and disputes

These terms are governed by the laws of the State of Utah, United States, without regard to its conflict-of-law rules. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you may bring claims in its courts.

11. Changes

We may update these terms for future versions. The terms in effect when you bought your key keep applying to the versions it covers, unless you agree otherwise.

12. Contact

Parker Hollingshead, Utah, United States. Email support@keepneat.app.